Last updated: July 2026
At BaClick Apps, we want to ensure you are fully satisfied with our digital products and educational tools. This Refund Policy outlines the conditions under which refunds and cancellations are processed.
Our order process is conducted by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders. As such, all refunds are processed securely through Paddle's platform.
For individual B2C subscriptions, we offer a 14-day money-back guarantee on your initial purchase. If you are not satisfied with the premium features of our applications within the first 14 days of your original purchase, you are eligible for a full refund. To request a refund, please contact us with your order receipt.
Yearly subscriptions automatically renew. We do not provide refunds or prorated refunds for partial months or years after the renewal charge has occurred. You can cancel your subscription at any time before the renewal date to prevent future charges. Once canceled, you will retain access to the premium features until the end of your current billing cycle.
For classroom and school-wide licenses, refunds are evaluated on a case-by-case basis. Generally, once student seats have been activated and used, the license is non-refundable. Please reach out to our support team if you experience technical issues deploying the licenses.
To submit a refund request, please reply to your original Paddle receipt email, or contact us directly at admin@baclick.app. Please include your purchase email address and the reason for the refund.